#3 of a series of content ideas for small business use

Content Ideas for Small Business: #3 – Behind the Craft

Looking for engaging content ideas for small business, something that resonates with your audience? We’re glad to share Content Idea # 3 from our series. These ideas are not just to promote your business, but to connect on a deeper level with your customers, clients, and community.

While the idea and provided template is presented as a blog post, its versatility allows it to be transformed to suit various platforms and purposes: from an article or email newsletter addition to shorter, punchy posts for social media.

Content Idea #3 – Behind the Craft: Unveiling the Mastery in Your Products or Services

Allow a peek behind the curtain to showcase the intricate process that makes your business special. Whether you’re a baker, candlemaker, jeweler, or another craftsperson …  OR … perhaps you provide services to artisans (B2B), your craft, your service has a story that can captivate your audience.

Why This Topic Is Important

  • Demonstrates Value: Understanding the effort behind a product or service can enhance its perceived value.
  • Educates and Inspires: Potential customers often enjoy learning about the creative process, which can inspire purchases and sharing.
  • Builds Connection: Transparency in your process can lead to a deeper connection with your audience.

Sample Content Below (Remember this is a time-saving template for a local small business owner to edit and use to connect with customers or clients.)


Title? The Artisan’s Journey: From Vision to Reality at [Your Business Name]

Introductory Paragraph: Every crafted piece at [Your Business Name], whether it’s a hand-thrown pottery mug or a carefully forged piece of custom jewelry, has a unique tale. Today, we’re pulling back the curtain to reveal the passion, precision, and artistry woven into each product we offer.

Main Content: Begin with sourcing materials, highlighting your commitment to quality and the search for the perfect components. Whether it’s the local clay you use for your pottery or the ethically sourced gems that adorn your bespoke jewelry, this is where the magic starts.

Move on to the design process. Talk about the sketches and plans, the inspiration drawn from nature, the cityscape, or the sheer fabric of imagination. Share how customer feedback and desires are integrated into bespoke designs.

Walk the reader through the creation process. For instance, if you’re a candlemaker, detail the steps of selecting the right wax, the careful blending of fragrances, and the pouring process that results in the perfect candle. If you’re a baker, narrate the process of kneading dough and the importance of letting it rise.

Incorporate multimedia elements like photos or videos to visually engage your readers, showing your hands at work, the tools of your trade, and the finished products.

Discuss challenges and how they were overcome. Perhaps a particular design posed a problem or a recipe didn’t come out right the first time. Sharing these experiences can humanize your brand and underscore your dedication to excellence.

Conclude by tying the crafting process back to the customer experience. Explain how this meticulous journey leads to the exceptional products they love and why supporting local artisans like yourself matters.

Closing Paragraph: At [Your Business Name], every product is more than just an item—it’s a testament to the craft, a story of tradition meeting innovation, and a personal touch in an increasingly impersonal world. We cherish the ability to bring these artisanal wonders into your life, and we invite you to become a part of our ever-evolving story.


Inviting your audience to see the everyday dedication behind your offerings not only enriches their understanding of your business but also amplifies their appreciation for your work. Use this example to inspire your own behind-the-scenes post and share what makes your process special.

[Need more content ideas? Check out Idea #7 or Idea #16.]

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